Please consider the crime prevention advice below to know what to do if you or a member of your business is robbed.
- Do not take risks. Make no sudden movements and do exactly as you are told.
- Do not ‘have a go’ at being a hero. Everything is replaceable except you and your staff.
- If you’re not involved in the robbery scene, keep away. If you are out of sight, stay out of sight.
- If your premises have a silent alarm, use it – but don’t take any risks to use it. If you have a safe chance, dial 999.
After a robbery
- If you have a safe chance, call police on 999 if the crime is in progress. Otherwise, call 101, the 24-hour Thames Valley Police non-emergency number.
- If you do not want to speak to police, call Crimestoppers anonymously on 0800 555 111.
- Stop trading and close the premises.
- Ask any witnesses to wait for the arrival of the police, or take their names and addresses.
- Write down as much as you can about the robbery. It’s not easy to remember what happened, but every detail that you can remember may help the police.
- Try to remember the following about the robbers: possible age, height, build, hair colour and style, shoes, clothing, accents, and any distinguishing features like warts, scars, tattoos or blemishes.
- Also try to remember details of any weapons or vehicles used, and which way the robbers went when they left.
- Do not touch or move anything. Try to make a special note of any items or objects that the robbers may have touched and left fingerprints on.
If you are robbed, it doesn’t mean that your security measures have been wasted. They may have worked on many other occasions without you knowing about it.