This website has achieved a high level of accessibility and has been awarded the Shaw Trust ‘Accessible Plus’ rating.
This website has been awarded the Shaw Trust Web Accreditation. Any website carrying this mark has been rigorously tested by people with a wide range of disabilities and found to be accessible.
- For more details, view Web Accessibility Certificate (opens new window).
We are committed to making this site as accessible, inclusive and user-friendly as possible. However, if you find any problems using any part of this site, please contact the Corporate Communications department and we’ll do our best to rectify the issue as quickly as we can.
Quick links to:
We aim to meet or exceed level AA of the W3C's Web Content Accessibility Guidelines 1.0 (opens new window). This means that we:
- Try to use the simplest language possible and avoid jargon.
- Use a logical document structure using paragraphs, headings, lists and other appropriate elements.
- Allow users to resize all text.
- Allow sufficient contrast in background and foreground colours.
- Ensure that any image that conveys information has a text equivalent.
- Provide access keys.
To learn how to change your browser, computer, keyboard or mouse settings, making the web more accessible for you, please visit the BBC's My Web My Way website (opens new window).
The Thames Valley Police website is speech enabled. By clicking on the below graphic link users can download the Browsealoud plugin (opens new window) which will enable users to have the website contents spoken to them.
Adjusting the size of text
This site uses font sizes that you can control using your browser.
You can change the text size in Microsoft Internet Explorer by selecting View > Text size followed by your preferred text size from 'Smallest' to 'Largest'. The default setting is 'Medium'.
You can change the text size in Firefox by selecting View > Text size followed by 'Increase' or 'Decrease'. To return the text size to its default setting, select 'Normal'.
You can change the text size in Apple's Safari browser by selecting View > Make Text Bigger or View > Make Text Smaller.
The UK Government Access Keys Standard has been applied to this website. These provide a keyboard shortcut for users wishing to go directly to specific parts of the site and help those who do not use a pointing device, such as a mouse. The access keys used on this website are defined as follows:
S - Skip navigation.
1 - Home page.
3 - Site index.
4 - Search.
5 - Frequently asked questions.
7 - Making a complaint.
8 - Terms and conditions.
0 - Access key details.
How to use access keys
Access keys work slightly differently depending on which browser and type of computer you are using - this is a summary of the main different ways:
- If you are using Microsoft Internet Explorer 4 on a PC, press 'alt' and the access key character at same time.
- If you are using Microsoft Internet Explorer 5 on a PC, press 'alt' and the access key character at the same time, then press the enter key.
- If you are using Microsoft Internet Explorer 5 on an Apple Macintosh, press 'control' and the access key character at the same time.
This accessibility initiative is also supported by Netscape 6; use the 'alt' key on a PC, or the 'ctrl' key on an Apple Macintosh.
All text links are written so that they make sense when read out of context.
The images in our site use alternative or 'alt' attributes which are alternative text descriptions for the image.
For those who have difficulties using a mouse you can use the 'Tab' to navigate through our website. This is designed to highlight the page links in a logical order.
If your have a visual impairment please use your screenreader software to navigate our website.
Adobe® Acrobat® Portable Document Format (PDF) files
We are working to ensure that Adobe® Acrobat® Portable Document Format (PDF) files on this site are tagged to allow basic accessibility; all PDFs are being checked, and will be tagged as resources allow, during 2009. Simple PDFs should not represent an accessibility problem.
For more information about PDF accessibility, view the Adobe website accessibility section (opens new window).
If you find any problems using any part of this site, please contact us and we'll do our very best to address the issue as promptly as we can.
Thames Valley Police is not responsible for the accessibility of the following:
- ‘Half the Story’ website (opens new window).
- ‘Life Isn’t Scripted’ website (opens new window).
- 'You draw the line' website (opens new window).
- Report a non-emergency crime or incident online form (opens new window).
- Thames Valley Police Jobs website (opens new window).
For accessibility queries related to the Half the Story website, Life Isn’t Scripted website, and E-recruiting system, email Shared Services Recruitment. For accessibility queries related to the Report a non-emergency crime or incident online form, contact the Control Rooms and Enquiries Department/Information and Communication Technology (ICT) department.
We are not responsible for the accessibility of the external websites that we link to from this website.