Making a complaint
Thames Valley Police takes complaints very seriously.
All complaints are overseen by the Professional Standards Department.
Alternatively, you can call to make a complaint – call 101, the Thames Valley Police non-emergency number, or write to:
Professional Standards department
Thames Valley Police Headquarters South
Contact the Professional Standards department.
Complaints against the Chief Constable
The Police and Crime Commissioner's office has a statutory duty to consider complaints against the Chief Constable. If you wish to make a complaint against the Chief Constable please write to:
The Chief Executive
Office of the Police and Crime Commissioner for Thames Valley
Thames Valley Police and Crime Commissioner (PCC) website (opens new window).
Please note that the Commissioner's Office cannot investigate complaints made anonymously.
Independent Police Complaints Commission (IPCC)
Other ways to make a complaint
- Visit your local police station and ask to speak to a sergeant, inspector or supervisor. If none are available at that time, ask the front counter officer to make an arrangement for you to be contacted.
- You can also approach other agencies to make a complaint on your behalf – for example, Citizens Advice Bureaux (opens new window), Equality and Human Rights Commission (opens new window), a solicitor, other community groups, or any other person of your choice.