Report a non-emergency crime or incident online

You can use this online service to report a non-emergency crime or incident to Thames Valley Police. Always call 999 in an emergency.

The non-emergency crime or incident must have taken place within the Thames Valley Police area - within Berkshire, Buckinghamshire, Milton Keynes or Oxfordshire.

Other ways to report a non-emergency crime or incident

You can call 101, the 24-hour Thames Valley Police non-emergency number to report a non-emergency crime. You can also report a non-emergency crime at your local police station during its opening hours.

Always call 999 in an emergency. It is an emergency when: a crime is being committed, there is a risk of injury, or there is a risk of serious damage to property.

View other ways to report a crime.

View issues that police do not deal with.

Before you use this service, please read carefully:

  • Please give us full details of how we can contact you. Please tell us a contact telephone number and a time when you will be available to talk.
  • Please check your answers before you submit your report. You cannot go back and change your answers. Please keep a copy for your records.
  • You can use this online service to report a non-emergency crime or incident to Thames Valley Police only – you cannot use this service to report a crime to another UK police force.

Do not report the following online:

  • Do not report a non-emergency crime or incident online if an urgent or quick police response is needed – call 999 or 101.
  • If the crime is happening now, or the offender is still there or nearby, or someone saw the crime being committed, or evidence has been left at the scene, or a person is injured or in danger – call 999.
  • If you have previously reported a crime to Thames Valley Police within the last 12 months, please call 101. If it’s an emergency, call 999.
  • Emergencies – always call 999 in an emergency.
  • Serious crimes – including violent or sexual crime, and crime involving vulnerable, elderly or young victims.
  • Fraud – please contact Action Fraud on 0300 123 2040 or report it online at the Action Fraud website (opens new window). If a fraud is in process, dial 999.
  • The reporting of road traffic collisions is complicated. Please call 101. Be advised that a non-stop collision must be reported, in person, at a police station or to a Constable, within 24 hours.
  • Theft of a motor vehicle.
  • High-value theft, and high-value damage.
  • Lost or found property.

What happens after I use this service?

You will receive confirmation that your report has been received by the Control Rooms and Enquiries Department at Thames Valley Police. We will make sure that we take the appropriate steps to deal with your enquiry as soon as possible.

We will contact you to:

  • Explain how we are going to deal with your enquiry.
  • Give you a reference number where necessary.
  • If it is necessary for a Thames Valley Police member of staff to visit you, or for you to visit a police station, we will arrange a convenient time for you wherever possible.
  • If necessary, we may refer you to an alternative organisation, or transfer you to a specialist department.

Personal details – such as names and addresses – submitted using this service will only be used for policing purposes. This complies with the Data Protection Act 1998.

Report a non-emergency crime or incident online (opens new window).

Further information

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