Report a crime or an emergency 

Victim support and advice

One victim of crime is one too many. If you’ve been a victim of crime, there is support and advice available to you.

When you report a crime to us, we may if necessary ask you if you’d like to be referred to an alternative organisation, such as Victim Support, that can help you.

Victim Support

Anyone who is affected by crime can contact Victim Support for help.

Victim Support is the independent national charity which helps people to cope with the effects of crime. They provide free and confidential support and information to help you to deal with your experience.

• 0845 30 30 900 – Telephone.
• 18001 0845 30 30 90 - Number for people with hearing difficulties.
• Email Victim Support.
• 020 7896 3776 - Minicom (or text telephone).
• Visit the Victim Support website (opens new window).

Victim’s rights

Thames Valley Police adheres to The Code of Practice for Victims of Crime (opens new window). If you have been a victim of crime, The Code of Practice for Victims of Crime sets out what services that you can expect to receive from Criminal Justice agencies.

Support for victims in the criminal justice system

• Victim Support (opens new window).
• Community Legal Service (opens new window).
• Citizens Advice Bureau (opens new window).

Interactive guide for victims of crime

The ‘Interactive guide for victims of crime’ (opens new window) guides victims through the police investigation, court processes and sentencing. It is produced by the Criminal Justice system.

It also provides information on the support available to anyone coming into contact with the Criminal Justice system.