Share your feedback, give a compliment or make a complaint.
Your voice counts, so please take this opportunity to email us your feedback about our service, or ask us a question.
How to give feedback
It's always nice to hear how happy you are with the service that you've received from Thames Valley Police.
Please email all feedback to firstname.lastname@example.org.
We will make sure any praise for an officer or member of staff is passed on to them personally and shared across the force as good practice.
How to make a complaint
Thames Valley Police takes complaints very seriously. All complaints are handled by the Professional Standards Department.
You can make a complaint to by:
- post - Professional Standards Department, Thames Valley Police Headquarters, Oxford Road, Kidlington, OX5 2NX
- email - you can complete and submit our online complaint form and email it to: email@example.com
- phone - call 101
You can also make a complaint in person by visiting your local police station and asking to speak to a sergeant, inspector or supervisor.
How to make a complaint against the Chief Constable
The Police and Crime Commissioner's office has a statutory duty to consider complaints against the Chief Constable.
If you wish to make a complaint against the Chief Constable please write to:
The Chief Executive
Office of the Police and Crime Commissioner for Thames Valley
Please note that the Commissioner's Office cannot investigate complaints made anonymously.
Make a complaint through the Independent Office for Police Conduct
You can also make a complaint online through the Independent Office for Police Conduct (IOPC).