Request information

Request access to information held by the police about you.

How to access your personal data held on the Police National Computer

Personal data held about you on the Police National Computer (PNC) includes details of any prosecution or conviction history. 

If you would like to know what information is held about you on the PNC, you will need to complete an Association of Chief Police Officers Criminal Records Office Subject Access form (ACRO SA1). This can be downloaded from the NPCC website

The form should be printed and completed as instructed on the form.

The processing of these applications is carried out by the Association of Chief Police Officers Criminal Records Office (ACRO). If you have any queries you should contact ACRO directly.

 

How to access your personal data held on Thames Valley Police local systems

If you would like to know what information is held about you on Thames Valley Police local information systems, you will need to complete a Subject Access Request application form (SA1A).

The form should be printed and completed as instructed on the form. Do not use this form to request a check for your criminal conviction history. 

 

How to access your personal data held on the Police National Computer from Disclosure Scotland

If your UK employer has asked you to provide a copy of your criminal record, or proof that you don’t have one, you should apply to Disclosure Scotland.

 

How to apply for a police certificate if you’re planning to visit, work or live abroad

If you’re planning to visit, work or live in Canada, USA, Australia, New Zealand, Bahamas, South Africa, Belgium or Chile you may need to provide a copy of your criminal record, or proof that you don’t have one. 

To obtain a police certificate you should apply to ACRO

 

Removing police information about you, including DNA, fingerprints and custody photographs

Information held by the police service is retained in accordance with legislation and national guidance.

In limited circumstances, individuals are entitled to request the removal of police held information prior to the defined retention periods.

The ACRO website has more information about the legal position on retention and the process to follow if you wish to make an application. This process relates to information held on the Police National Computer and includes the removal of cautions.

Any other requests or enquiries about information held on local systems should be sent to the Public Access Office - contact details below.

Other requests and enquiries

Requests from solicitors or insurers for Road Traffic Collision or Accident (RTA) reports

If you wish to request a RTA report, please forward your request to;

Traffic Support (ACJ), Thames Valley Police Headquarters, Oxford Road, Kidlington, OX5 2NX or email trafficsupportenquiries@thamesvalley.pnn.police.uk. Disclosure fees are engaged.

 

Requests from ABI insurance members for Crime or Incident reports

If you are an insurer and wish to obtain your clients information, regarding crime or incident reports, please post the Appendix D(b) form, with your clients consent and the fee of £120.20; cheques made payable to "Thames Valley Police," to the Public Access Office address below.

 

Requests from solicitors for Crime or Incident reports or other police information

If you wish to obtain your clients personal information within crime/incident reports or personnel files, for civil proceedings, please post the request, your clients written signed consent and the fee of £84.40, to the Public Access address below. Cheques should be made payable to "Thames Valley Police."

 

Court Orders

If you have obtained a sealed order of the court, for Family Court, please forward to colleagues in our Family Courts Proceedings Team, at the address below or FamilyCourtsDisclosu@thamesvalley.pnn.police.uk. For all other orders, please forward to our Administration of Justice (ACJ) Team at Reading Police Station, Castle Street, READING, RG1 7TH or dial 101/01865 841148.

 

Requests from employers or employment agencies for references

Reference requests should be sent directly to our People Services Directorate, followed by the address below, or to PeopleSupportServices@thamesvalley.pnn.police.uk, or dial 101/01865 841148.

 

Requests regarding speeding tickets and other policing matters

All enquiries regarding speeding tickets and other policing matters, please call 101 or 01865 841148.

 

Public Access Office

You can contact the Public Access Office by:

 

How to make a FOI request

Under the Freedom of Information (FOI) Act 2000, you can gain access to information about Thames Valley Police. There are certain exemptions that apply.

You can find FOI requests, force policies and procedures, reports on spending and other transparency data in our publications and documents library

Please check if the information you are looking for is in the library before contacting us. 

We aim to reply to your request within 20 working days.

To make a FOI request, you can contact the Public Access Office by:

 When contacting us please include:

  • your name and address
  • the information or documents that you would like
  • the way that you would like the information to be sent to you (hard copy or via email)

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