Changes to front counter provision
We will soon be changing some of the ways in which people access our front counter services across Buckinghamshire, Berkshire and Oxfordshire.
Thames Valley Police is adapting to the different ways people now wish to make contact with us to ensure we continue to meet the changing needs of the diverse communities we serve.
These changes do not affect police officer numbers nor the number of operational police bases so you will not experience any difference in the ongoing commitment we have to visible policing in our Thames Valley communities.
There will continue to be good geographic coverage of front counters across the Thames Valley if you need to access one.
As part of these changes, the force will retain its front counters at Milton Keynes, Oxford, Reading, Slough, Aylesbury, High Wycombe, Abingdon, Banbury, Newbury, Loddon Valley and Maidenhead, however some will experience changes to their opening hours.
Front counters at Amersham, Bicester, Bracknell, HQ South in Kidlington, and Witney will close. These counters have already been closed since March 2020 due to the global Covid-19 pandemic, with the exception of HQ South in Kidlington, which reopened following an initial closure.
If you are a foreign national expecting to attend a front counter due to close, you will be offered an appointment at an alternative location.
If you are required to sign on bail at a front counter affected by closure, you will need to attend another front counter location. Please see our map for the next nearest location to attend.
These changes, which were subject to a public consultation, will be implemented from 30 August 2021. The previous opening hours are below:
There are a number of really convenient alternative ways to contact Thames Valley Police. More and more, people contact us online and by phone. You can also access a number of our core services on our website. This includes reporting non-emergency crimes or incidents, anti-social behaviour, applying for firearms licensing, telling us about something of concern or updating us on a crime report, among many other functions.
Further information about when and how to make a report to police is available here:
Our non-emergency number is 101. In an emergency always dial 999.