Victims of domestic abuse are able to use a codeword scheme to help them signal for help from the safety of a pharmacy.

Ask for ANI (Action Needed Immediately) has been developed by the Home Office to allow domestic abuse sufferers to signal they need emergency help to a chemist.

It has been developed to help those who have felt isolated and more difficult to ask for help during lockdown.

Victims of domestic abuse are able to use the codeword ANI in participating pharmacies (including all Boots stores and participating independent pharmacies) to let staff know that they require an emergency police response or help contacting a helpline or specialist support service.

Participating pharmacies will display posters in their window and around the pharmacy to let customers know that they can approach their staff to seek help. Any information shared will be treated confidentially.

When a victim uses the codeword or asks for help, the member of staff will ask the victim to accompany them to the consultation room. They will then check whether the victim is in danger and wants the police to be called. If so, the staff member will offer the use of a phone to dial 999 or make the call on the victim’s behalf.

If the victim is not in an emergency situation, the staff member will support the victim to contact a national domestic abuse helpline or local support service. They may also contact the police via 101.

Detective Chief Inspector Jon Capps, force tactical lead for domestic abuse said: "We welcome this scheme and working with pharmacies as another route of support for domestic abuse victims. If you are suffering domestic abuse we want to help you.

"It doesn’t matter who is threatening, controlling or abusing you - partner, family or friend; reach out for help and together with our partnership agencies we will do everything we can to support you. Please remember that even during lockdown, you can leave your home to get help."

You can find out which pharmacies are participating by using the map below or by scrolling further down this page to find a list of Ask for ANI pharmacy locations.

Participating Pharmacies


Boots 27 Bury St, Abingdon OX14 3QT


Boots 18 Sycamore Rd, Amersham HP6 5DR
Hobbs Pharmacy Rectory Road Surgery, School Ln, Amersham HP7 0HG


Boots 23 High St, Ascot SL5 7HG


Boots 4 High St, Aylesbury HP20 1ST
Boots H, Walton Court Centre, Aylesbury HP21 8TJ


Boots 12-14 Castle St, Banbury OX16 5UH
Boots Banbury Cross Retail Park, 1C Lockheed Cl, Banbury OX16 1LX


Boots 7-9 Station Rd, Beaconsfield HP9 1NL


Boots 33-35 Sheep St, Bicester OX26 6JJ
Boots Unit A, Bicester Shopping Park, Bicester, OX26 1ES


Boots The Lexicon 19 - 23 The Lexicon Shopping Centre, Braccan Walk, Bracknell, Berkshire RG12 1BE
Boots 5, The Square, Harmans Water Rd, Bracknell RG12 9LP


Boots 11 Market Hill, Buckingham MK18 1JX


Boots 56-58 The Broadway, High St, Chesham HP5 1EG

Chipping Norton

Boots 17-18 High St, Chipping Norton OX7 5AD


  The Green, Datchet, Slough SL3 9JH


Boots 5 Lostock Pl, Ladygrove, Didcot OX11 7XT
Boots 130b The Broadway, Didcot OX11 8RG


Boots 57 High St, Egham TW20 9EX


Boots 17A Market Pl, Faringdon SN7 7HP

Flackwell Heath

Boots 3, Aries House, Flackwell Heath HP10 9NB

Gerards Cross

Boots 67-69 Packhorse Rd, Gerrards Cross SL9 8PQ


Boots 9 Park Parade Centre, Hazlemere, High Wycombe HP15 7AA


Boots 3-7 Bell St, Henley-on-Thames RG9 2BA

High Wycombe

Boots Oxford Rd, High Wycombe HP11 2AW
Boots 4 High St, High Wycombe HP11 2AZ


Boots 125 High St, Hungerford RG17 0DL


Boots Butler House, High St, Maidenhead SL6 1PY


Boots 4, 5 Market Square, Marlow SL7 3HH

Milton Keynes

Boots 43 High St, Stony Stratford, Milton Keynes MK11 1AA
Boots 18 Crown Walk, Milton Keynes MK9 3AH
Boots 68 Bradwell Common Blvd, Bradwell Common, Milton Keynes MK13 8RN
Boots 4 The Concourse, Oliver Rd MK2 2HE
Boots 32 Winchester Cir, Kingston, Milton Keynes MK10 0BA
Boots 19 Barnsdale Dr, Westcroft, Milton Keynes MK4 4DD


Boots 4-5 Northbrook St, Newbury RG14 1DJ
Boots Newbury Retail Park, Pinchington Ln, Newbury RG14 7HU

Newport Pagnell

Boots High St, Newport Pagnell MK16 8PY


Boots 20 Templars Square, Oxford OX4 3UZ
Boots 6-8 Cornmarket St, Oxford OX1 3HL
Boots 96 London Rd, Headington, Oxford OX3 9AJ
Boots 151A Cowley Rd, Cowley, Oxford OX4 1UT
Boots 221 Banbury Rd, Summertown, Oxford OX2 7HQ
Boots Bury knowle health centre, 207 London Rd, Headington, Oxford OX3 9JA
Boots Ambassador Ave, Cowley, Oxford OX4 6XJ


Boots 89-91 Crockhamwell Rd, Woodley, Reading RG5 3JP
Boots 45 Church St, Reading RG4 8BA
Boots 47-48 Broad St, Reading RG1 2AE
Boots Meadway Precinct, 32, Tilehurst, Reading RG30 4AA
Boots Broad St, Reading RG1 2AH
Boots District Centre, Asda Mall, Lower Earley, Earley, Reading RG6 5GA
Boots Bath Rd, Calcot, Theale, Reading RG31 7SA
Boots Silverdale Road, The Parade, Earley, Reading, RG6 7NZ


Boots 70 Yorktown Rd, Sandhurst GU47 9BT


Boots 184 High St, Slough SL1 1JR
Boots 731, Bath Road Retail Park, Bath Rd, Slough SL1 4DX
Boots 30 High St, Burnham, Slough SL1 7JP


Boots 4-5 High St, Thame OX9 2BU
Boots Thame Health Centre, East St, Thame OX9 3JZ


Boots Thatcham health centre, Bath Rd, Thatcham RG18 3HD


Fields Pharmacy 1A Longfield Rd, Twyford, Reading RG10 9AN


Boots 7-8 Market Pl, Wallingford OX10 0EG


Boots 50-51 Market Pl, Wantage OX12 8AW


Boots 17-18 Peascod St, Windsor SL4 1DN


Boots 2-8 High St, Witney OX28 6HA
Boots 3 Edington Square, Witney OX28 5YP


Boots 40 Market Pl, Wokingham RG40 1AT